SHIPPING & DELIVERY
Getting your order out as soon as possible is super important to us.
TIMINGS & COSTS
For a limited time, Dynamite is offering FREE STANDARD SHIPPING on all online orders of $50 and more to Canada, after applied discounts and before taxes.The cost for shipping will automatically be deducted at checkout for all eligible orders. This offer does not apply to orders being shipped to Nunavut, Yukon or the Northwest Territories.
|Shipping Method||Order Threshold||Cost||Timing|
|Standard||Orders $50 & Up||FREE||3-7 Business Days|
|Standard||Orders up to $49||$9||3-7 Business Days|
|Express||-||$10||2-5 Business Days|
|Same-Day, Powered by Uber
*Select Locations Only - See Below
SAME-DAY DELIVERY WITH UBER
Please note: Our same-day delivery option powered by Uber will not be available on June 24th 2022 & July 1st 2022.
We currently offer same-day delivery with Uber to select provinces across Canada! Eligible customers within the designated delivery zones below will be able to choose the "same day" delivery option at checkout.
Delivery Zone, 13-15 km radius from the following locations, including our Montréal Distribution Centre (5592, rue Ferrier, Ville Mont-Royal, Québec H4P 1M2):
Cross Iron Mills
South Edmonton Common
West Edmonton Mall
British Columbia Area
Guildford Town Centre
Mayfair Shopping Centre
Metropolis at Metrotown
Orchard Park Shopping Centre
Outlet Collection Winnipeg
New Brunswick Area
Nova Scotia Area
Halifax Shopping Centre
Mic Mac Mall
The Village Shops
Bayshore Shopping Centre
Bramalea City Centre
Canada One Factory Outlet
Erin Mills Town Centre
Heartland Town Centre
Lime Ridge Mall
Markville Shopping Centre
New Sudbury Centre
Outlet Collection at Niagara
Pickering Town Centre
RioCan Durham Centre
Scarborough Town Centre
Square One Shopping Centre
St. Laurent Shopping Centre
Stone Road Mall
Tanger Outlets Ottawa
Upper Canada Mall
White Oaks Mall
Carrefour de la Rive Sud
Carrefour de L'Estrie
Carrefour du Nord
Centre Com. Les Rivieres
Centre Riocan Ste-Foy
Galeries de la Capitale
Galeries Rive Nord
Les Avenues Vaudreuil
Les Galeries Chagnon
Mega Centre Notre-Dame
Montreal Premium Outlets
Plaza Des Recollets
Tanger Outlets St-Sauveur
Yes, there is. Orders/purchases must be made before 3 p.m. to qualify for same-day delivery. Any orders placed after 3 p.m. will be delivered the following day. Also, same-day service will be limited on provincial and national holidays.
You are limited to that nearby store's inventory! You may notice that only select items are eligible to be shipped with this method, this is simply because only items available at the originating shopping center will be eligible. If you find yourself wanting something that isn't offered, you may order them separately or opt for Express shipping at the same price!
It's actually even better. Once the order has shipped, a tracking link to the Uber Express website will be sent via SMS to the mobile phone number provided at checkout. You will also receive your order confirmation and shipping confirmation emails as usual.
FREQUENTLY ASKED QUESTIONS
We currently use Canada Post and Intelcom as our courier partner across Canada, and Canada Post for our express orders in Canada.
There are no hidden fees. At checkout, you'll be provided an order total in your preferred currency, which includes duties and taxes.
Please verify your original order confirmation email for the pre-authorized amount. We only charge you for the items sent so if you notice any discrepancies once your package is mailed, do not hesitate to contact us by email by filling out the form here.
In order to get your items to you as quickly as possible, your order may be fulfilled in more than one shipment. You will only receive the shipping confirmation email when the last item has shipped. However, you can view the tracking for each item on the order tracking page.
All shipping costs are non-refundable.
TAXES AND DUTIES
Duties, taxes and custom fees are treated differently depending on what country you are shipping to. We currently offer to prepay these fees upfront, you will not have to pay for these fees seperately when your order arrives because they are included in your order total.
See our Payment Info for Dynamite's full terms.
Pre-paid duties will not be subjected for a refund, however in the case where we cannot fufill item(s) in your order for any reason, you will be refunded for duties on those items.
Duties and taxes are calculated based on where they are made, on the specific items ordered, the value of your purchase and the destination of your order. These additional fees are added to your order total in your shipping cart at checkout so you will not have to worry about being charged extra fees when your order is delivered.
Yes, of course! To track you order, click the 'Order Tracking' link at the bottom footer of the website (if you on mobile, it can be found under the 'Orders' dropdown) and enter your order number, order email and billing postal code. It's that easy.
We will also be sending you a 'Shipping Confirmation' email with all your tracking number once your order has left our distribution center.
Please allow up to 3 business days from your order's delivery date before contacting us for an investigation. You may also contact the carrier to investigate further.
No, we do not deliver to PO Box addresses.
No, you may only ship to one address per order.
If you desire to ship items to multiple locations, you will need to place seperate orders for each address.
ORDER CUT-OFF TIMES
Orders placed before our shipping cut-off time of 2pm EST will be shipped on the same day Monday to Friday. All orders placed after the cut-off time on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed the next business day.
All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required.
- We ship only on business days. Business days are from Monday to Friday, excluding holidays.
- Please note that shipping times do not include processing time - orders generally take 1-5 days to be processed.
- You will not be charged for items purchased with a gift card, e-gift card and/or credit card until the items have been shipped. You will be charged for items purchased with PayPal or Virtual Debit Card immediately upon order confirmation.