SHIPPING & DELIVERY

Getting your order out as soon as possible is super important to us.

TIMINGS & COSTS

For a limited time, Dynamite is offering FREE STANDARD SHIPPING on all online orders of $60 and more to USA, after applied discounts and before taxes.The cost for shipping will automatically be deducted at checkout for all eligible orders. This offer does not apply to orders being shipped to areas outside of continental USA.

Shipping Method Order Threshold Cost Timing
Standard Orders $60 & Up FREE 2-5 Business Days
Standard Orders up to $59.99 $9 2-5 Business Days
Express - $10 2-5 Business Days
Priority - $20 1-3 Business Days
Same-Day,
Powered by Uber
*Select Locations Only
- See Below
- $10 1 Day

*Due to seasonal increases in volume during the holiday period, you may experience slight delays.

VALENTINE'S SHIPPING DEADLINES

Ensure your order arrives by February 14th by referring to our Shipping deadlines by Province here.

**Delivery by February 14th pending credit approval and weather conditions. Deadlines refer to central areas only. Any order placed after 12 p.m. (ET) will be processed the following business day.

SAME-DAY DELIVERY WITH UBER

We currently offer same-day delivery with Uber to Select States across the United States! Eligible customers within the designated delivery zones below will be able to choose the "same day" delivery option at checkout.

*PLEASE NOTE Holiday 2023 Schedule: Our Same-Day Delivery service with Uber will NOT be available from December 24th, 1 p.m. (ET) to December 27th, 2023. Additionally, service will also be paused on January 1st 2024 and will resume January 2, 2024.

Locations
Delivery Zone, within a 10 mile radius from the following Dynamite locations:

Illinois
Woodfield Mall, Schaumburg

New Jersey
Cherry Hill Mall, Cherry Hill
Menlo Park Mall, Edison

New York
Smith Haven Mall, Lake Grove
Staten Island Mall, Staten Island

Yes, there is. Orders/purchases must be made before 3 p.m. (ET) to qualify for same-day delivery. Any orders placed after 3 p.m. (ET) will be delivered the following day. Also, same-day service will be limited on state and national holidays.

Yes, you are limited to that nearby store's inventory! You may notice that only select items are eligible to be shipped with this method, this is simply because only items available at the originating shopping center will be eligible. If you find yourself wanting something that isn't offered, you may order them separately or opt for Priority shipping at the same price!

It's actually even better. Once the order has shipped, a tracking link to the Uber Express website will be sent via SMS to the mobile phone number provided at checkout. You will also receive your order confirmation and shipping confirmation emails as usual.

SAME-DAY PICK-UP IN-STORE

Yes, there is. Orders placed after 3 p.m. will be ready for pick-up the following business day at the same store selected at checkout.

You will receive a "Ready for pick-up" email when it is time to come by the store to get your package.

This service will be available in all stores across the United States, depending on the store's inventory.

No. You are limited to your nearby store's inventory. You may notice that only select items are eligible to be shipped with this method, this is simply because only items available at the originating shopping center will be eligible. If you find yourself wanting something that isn't offered, you may order them separately or opt for express shipping.

You will receive a "Ready for pick-up" email once your order is ready to be collected in-store. We kindly ask that you wait for that email before coming to pick up your order. You have 3 days to pick up your order from the moment you receive your "Ready for pick-up" email. After that, the store will return the merchandise to our Distribution Centre and you will no longer be able to claim your order.

You have 3 days to pick up your order from the moment you receive your "Ready for pick-up" email. After that, the items will be returned to the shelf and no longer be reserved for you.

Stop by our store and head to the cash as usual with a valid photo ID and your "Ready for pick-up" email available. Your pick-up location as well as the store's phone number and opening hours will be indicated on your "Ready for pick-up" email.

You will need a valid photo ID and your "Ready for pick-up" email (physical copy or shown on your mobile device).

A temporary hold on your credit card will be placed, but you will only be charged for items once you pick up your order. Additionally, you will only be charged for the things you take. If, when collecting in-store, there are items you no longer want to purchase, or for any reason you change your mind, you will not be charged for those items.

The order will be ready for the next opened business day.

FREQUENTLY ASKED QUESTIONS

There are no hidden fees. At checkout, you'll be provided an order total in your preferred currency, which includes duties and taxes.

Please verify your original order confirmation email for the pre-authorized amount. We only charge you for the items sent so if you notice any discrepancies once your package is mailed, do not hesitate to contact us by email by filling out the form here.

In order to get your items to you as quickly as possible, your order may be fulfilled in more than one shipment. You will only receive the shipping confirmation email when the last item has shipped. However, you can view the tracking for each item on the order tracking page.

All shipping costs are non-refundable.

TAXES AND DUTIES

Duties, taxes and custom fees are treated differently depending on what country you are shipping to. We currently offer to prepay these fees upfront, you will not have to pay for these fees seperately when your order arrives because they are included in your order total.

See our Payment Info for Dynamite's full terms.

Pre-paid duties will not be subjected for a refund, however in the case where we cannot fufill item(s) in your order for any reason, you will be refunded for duties on those items.

Duties and taxes are calculated based on where they are made, on the specific items ordered, the value of your purchase and the destination of your order. These additional fees are added to your order total in your shipping cart at checkout so you will not have to worry about being charged extra fees when your order is delivered.

ORDER TRACKING

Yes, of course! To track you order, click the 'Order Tracking' link at the bottom footer of the website (if you on mobile, it can be found under the 'Orders' dropdown) and enter your order number, order email and billing postal code. It's that easy.

We will also be sending you a 'Shipping Confirmation' email with all your tracking number once your order has left our distribution center.

Please allow up to 3 business days from your order's delivery date before contacting us for an investigation. You may also contact the carrier to investigate further.

SHIPPING RESTRICTIONS

No, we do not deliver to PO Box addresses.

No, you may only ship to one address per order.
If you desire to ship items to multiple locations, you will need to place seperate orders for each address.

ORDER CUT-OFF TIMES

Ensure your order arrives by December 24th by referring to our holiday shipping deadlines here.

Orders placed before our shipping cut-off time of 2pm EST will be shipped on the same day Monday to Friday. All orders placed after the cut-off time on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed the next business day.

All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required.

IMPORTANT THINGS TO NOTE

  • You will not be charged for items purchased with a gift card, e-gift card and/or credit card until the items have been shipped. You will be charged for items purchased with PayPal or Virtual Debit Card immediately upon order confirmation.